Terms of Service
1. Who we are
This website, www.thegifts4him.com, is operated by TheGifts4Him (ABN 96 205 422 789), Unit 305, 38 Bryden St, Windsor QLD 4030, Australia (“we”, “us”, “our”). We sell gifts for men and ship them worldwide.
These Terms of Service govern your use of this website and any order you place through it. By browsing the site or placing an order you agree to them. If you do not agree, please do not use the site.
Our Return and Refund Policy and our Privacy Policy form part of these terms.
2. Who may order
You must be at least 18 years old and able to enter a binding contract. By ordering you confirm that you are.
You are responsible for making sure it is lawful to import the item you have ordered into the destination country.
3. Products, descriptions and images
We describe every product as accurately as we can, including materials, dimensions and what is in the box.
Product photography is supplied by the makers we work with. Colour, grain and finish can differ between a screen and the item in your hand — particularly with leather, which varies naturally from piece to piece. A difference of that kind is not a fault.
Where a product page states a manufacturer warranty, that warranty applies on the terms stated. Where it does not, no manufacturer warranty is offered on that item. Either way, the consumer guarantees described in clause 13 apply and are not affected.
Products are subject to availability. We may change or discontinue any product at any time.
4. Prices, currency, duties and taxes
Prices are shown in the currency of the country you have selected, and that is the currency you are charged in. Changing country recalculates prices, shipping and duties.
Duties and import taxes are calculated and charged at checkout for your destination country. The price you agree at checkout is the total cost of getting the item to the door. The courier will not ask you or your recipient for further payment on delivery.
If a carrier or customs authority nevertheless charges duty that you already paid us, contact us with the paperwork and we will refund the difference.
We take care with pricing, but errors happen. If we discover that an item was listed at a materially incorrect price after you have ordered, we will contact you and give you the choice of confirming the order at the correct price or cancelling it for a full refund. We will not simply charge you more.
We may change prices at any time before you place an order.
5. Your order
Your order is an offer to buy. A contract is formed when we confirm that your order has been dispatched, not when you receive an order confirmation email.
We may decline or cancel an order — before or after confirmation — where the item is unavailable, where there has been a pricing or description error, where we cannot ship lawfully to the destination, or where we reasonably suspect fraud. If we cancel, we refund you in full.
Please check your delivery address carefully before completing checkout. We cannot change it once an order has been dispatched.
6. Delivery, and what the arrival window means
We ship free and fully tracked to Australia, New Zealand, the United States, Canada, the United Kingdom and the European Union, direct from the maker rather than from a local warehouse.
Every product page and the cart show an estimated arrival window, normally 7 to 10 business days, calculated from the slower end of that range. It is an honest estimate based on the carrier's own figures, and we publish it before you pay rather than after. It is an estimate and not a guarantee. Customs inspection, carrier delay, weather and public holidays are outside our control.
If an estimated date is critical, tell us before you order and we will give you an honest answer about whether it is achievable. Where a date cannot be met, a gift card is delivered instantly.
Risk in the goods passes to you on delivery to the address you gave us. If your order arrives damaged or does not arrive at all, the Return and Refund Policy covers you in full and you do not post anything back.
7. Gift options
We do not gift wrap. No boxes, paper or ribbon. We ship direct from the maker, so there is nobody in the middle to wrap anything.
Instead we offer a free digital gift note, which we email to your recipient on a date you choose, and the option to ship direct to their address.
If you use either of these, you are responsible for the accuracy of the recipient's name, email address and postal address. We cannot recall a gift note once it has been sent, and we cannot recover a parcel delivered to an address you supplied. Please check them.
By asking us to send to a third party you confirm you are entitled to give us their details for that purpose.
8. Gift cards
Gift cards are delivered by email and are valid for at least three years from the date of purchase, in line with Australian law.
Gift cards cannot be exchanged for cash, are not reloadable, and cannot be returned or refunded. Treat one like cash: if you forward the code to somebody, whoever holds it can spend it.
Where an order is paid for with a gift card and later refunded, we refund to the gift card.
9. Your account
Accounts on this store are passwordless. You sign in with your email address and a one-time code, and there is no password to set or reset. Anyone with access to your email inbox can therefore sign in and view your order history and addresses.
Keeping your email account secure is your responsibility. Tell us promptly if you believe someone else has accessed your orders.
You do not need an account to buy. Guest checkout is available, and you can sign in later with the same email to see the order.
10. Returns and refunds
Returns are governed by our Return and Refund Policy, which forms part of these terms. In summary:
- Damaged, faulty, incorrect or undelivered orders are replaced or refunded in full, worldwide, within 30 days of delivery, on a photograph. You do not post anything back.
- We do not accept change-of-mind returns, including for the wrong size or colour, except where the law requires it — currently the EU/EEA and the United Kingdom, where a 14-day right of cancellation applies and the buyer pays return postage.
11. Acceptable use
You may not use this site to break the law, infringe anyone's rights, transmit malware, scrape or harvest data, interfere with its security features, or place fraudulent orders. We may suspend access to anyone doing any of that.
12. Intellectual property
The site design, text, layout and our own graphics are owned by us or licensed to us, and may not be copied or reused commercially without written permission. Product photography and trade marks belong to their respective owners.
If you send us feedback, suggestions or photographs, you grant us a non-exclusive, royalty-free licence to use them in connection with the business. We will never publish a customer photograph identifying a person without asking first.
13. Consumer guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
If you are buying from outside Australia, the consumer law of the country you live in may give you additional rights. Wherever it does, those rights apply and we will honour them.
Nothing in these terms excludes, restricts or modifies any right you have that cannot lawfully be excluded, restricted or modified.
14. Limitation of liability
Subject always to clause 13, and to the maximum extent permitted by law:
- the site and its content are provided as they are, and we do not warrant that the site will be uninterrupted or error-free;
- we are not liable for indirect or consequential loss, loss of profit, or loss of opportunity; and
- our total liability arising from any order is limited, at our option, to replacing the goods or refunding the price you paid for them.
We are not liable for delay or failure caused by something outside our reasonable control, including carrier delay, customs action, industrial action, extreme weather or the failure of a third-party payment or hosting provider.
15. Third-party services
This store runs on Shopify and uses third-party providers for payment processing, delivery and email. Your use of those services is subject to their own terms, and payment card details are handled by the payment provider rather than by us.
Links to other websites are provided for convenience. We are not responsible for their content.
16. Privacy
How we collect and handle personal information is set out in our Privacy Policy.
17. Changes to these terms
We may update these terms from time to time. The version published on this page when you place an order is the version that applies to that order. Material changes will be reflected in the “last updated” date below.
18. Severability and entire agreement
If any provision of these terms is found to be unenforceable, the rest continues to apply. These terms, together with the Return and Refund Policy and the Privacy Policy, form the entire agreement between us about your use of the site.
19. Governing law
These terms are governed by the laws of Queensland, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that place. If you are a consumer resident elsewhere, this does not deprive you of the protection of the mandatory consumer law of the country where you live.
20. Contact
TheGifts4Him (ABN 96 205 422 789), Unit 305, 38 Bryden St, Windsor QLD 4030, Australia. Phone +61 426 066 704
contact@thegifts4him.com
Last updated: 24/08/2026