Shipping Policy
Where we ship
We ship to Australia, New Zealand, the United States, Canada, the United Kingdom and every member state of the European Union.
If checkout accepts your address, we ship there. If your country is not listed at checkout, we cannot deliver to it yet — please do not place an order through a forwarding service, because we cannot support a parcel once it leaves the address we sent it to.
What it costs
Shipping is free on every order. No minimum spend, no surcharge for rural or remote addresses, and no handling fee.
There is one shipping service. We do not offer a paid express option — the parcel would still leave from the same place, so charging more for it would not make it arrive meaningfully sooner.
How long it takes
Estimated 7 to 10 business days, door to door. That figure is made up of two parts:
- Dispatch — up to 2 business days from when you order.
- Transit — the remainder, with your tracking live throughout.
Business days means Monday to Friday, excluding public holidays. A window quoted on a Friday therefore spans more calendar days than the same window quoted on a Monday, which is why we count it this way rather than in calendar days.
The estimated arrival window appears on every product page, in the cart and at checkout — before you pay, not after.
It is an estimate, not a guarantee. Customs inspection, carrier delay, severe weather and public holidays in the destination country are outside our control. We publish the slower end of the range precisely so that the date means something on a bad week rather than only on a good one.
If a date is critical, email us at contact@thegifts4him.com before you order and we will tell you honestly whether it is achievable. Where it is not, a gift card is delivered by email and never misses a date.
Why it is not faster
We ship direct from the maker rather than holding stock in a local warehouse. That is slower than a domestic warehouse would be, and it is the reason the price is what it is and the shipping is free.
We would rather tell you that plainly and publish an honest window than quote two days and disappoint you.
Tracking
Every order is fully tracked. A tracking link is emailed the moment your parcel ships, and it stays live until delivery.
You can also see your orders by signing in with the email address you used at checkout. There is no password — we email you a one-time code.
Tracking can sit without updating for several days while a parcel moves between carriers or clears customs. That is normal and does not mean it is lost. If tracking has not moved for ten business days, contact us and we will chase it.
Duties, import taxes and customs
Duties and import taxes are calculated and charged at checkout for your destination country. The total you agree at checkout is the total cost of getting the item to the door.
The courier will not ask you or your recipient for money on delivery. That matters doubly when the parcel is a gift — nobody should have to hand over a present and an invoice.
If a carrier or customs authority charges you duty you have already paid us, send us the paperwork and we will refund the difference.
Customs authorities may open and inspect a parcel. That can add days to transit and is not something any retailer can prevent.
Packaging
Items arrive in protective retail packaging, and every product page shows a photograph of exactly what that looks like.
We do not gift wrap. No wrapping paper, no boxes, no ribbon. We ship direct from the maker, so there is nobody in the middle to wrap anything.
Gift delivery
Instead of wrapping we offer:
- A free digital gift note, emailed to your recipient as a card on a date you choose — not on dispatch. The note lands when it should, even if the parcel is still moving.
- Ship straight to him. Enter his address at checkout and you never handle the parcel.
- Delivery confirmation to you, so you know it arrived without having to ask.
You are responsible for the accuracy of the recipient's name, email address and postal address. We cannot recall a gift note once sent, and we cannot recover a parcel delivered to an address you gave us.
What we cover
- Arrived damaged — send a photo within 30 days and we replace it or refund you in full.
- Never arrived — tracking has stalled or the parcel is lost, and we replace or refund.
- Wrong item sent — our mistake, our cost.
- Charged duties twice — we refund the difference.
In every one of these cases you do not post anything back to us.
What we do not cover
- A wrong address entered at checkout. We cannot recall a parcel in transit. Please check the address before you pay.
- Gift wrapping. We do not offer it — see above for what we do instead.
- Refusal to accept delivery, or a parcel returned to sender because nobody collected it from a depot.
Changing or cancelling an order
Contact us as soon as possible at contact@thegifts4him.com. If your order has not yet been dispatched we will do our best to amend or cancel it. Once it has been dispatched we cannot change the address or intercept the parcel.
Returns
Delivery problems are handled under this policy. Returns are handled under our Return and Refund Policy, which also sets out the 14-day cancellation right that applies to orders delivered in the European Union and the United Kingdom.
Contact
contact@thegifts4him.com
Last updated: 24/08/2026